Guard against fraud risks and carefully identify non-official information. View details
Global payment scenario
Monitor and protect your financial security 24/7
Support for recharging with cryptocurrencies such as USDT, USDC, BTC, and ETH
Support for multiple payment platforms including WeChat, PayPal, Alipay, and Wise
One-click receipt of fund remittances from around the world
Coverage of SWIFT, SEPA, local clearing networks, and crypto networks
No micro-transaction fees, 0 monthly fees, 0 annual fees, pay freely without pressure!
Accepted by 130 M+ merchants globally | No advance fiat conversion needed
Enjoy the wonderful online world with one card! Convenient payment, generous rewards, and security guarantee, the online shopping experience is fully upgraded!
Card binding for payments and cash withdrawals
Travel is not only about the destination, but also about the peace of mind and surprises along the way. Use PokePay and let payment become the invisible wings of your journey, protecting you, helping you fly, and returning home with full of memories.
Top up with confidence and play with confidence! PokePay payment encryption protects your virtual consumption and ensures safety.
Provide the most convenient and secure channel to make connections warmer and allow value to be delivered.
Supports online and offline consumption scenarios
Hold MSB, MSO and other licenses to provide customers with more comprehensive
Compliance-first guarantee service, holds financial licenses from the United States, Hong Kong and other countries and regions, and strictly abides by the relevant laws and regulations of regulatory agencies.
Strict fund security measures have been adopted. The financial fiat currency solution has obtained compliance inspection and recognition from cooperative banks and institutions.
Real-time monitoring of transactions, combined with complete AML anti-money laundering monitoring algorithms and various financial industry blacklists, to protect your transactions
Highly efficient coverage online and offline Learn more
September 2024
December 2024
February 2025
April 2025
Hold MSB, MSO and other licenses to provide customers with more comprehensive
PokePay holds financial licenses in Hong Kong, North America, Canada, and is in the process of acquiring licenses in various regions around the world. Relying on compliance licenses and a comprehensive risk control mechanism, we ensure the safety of your assets.
Recharges typically take about 15 minutes to be credited to your account. Please be patient and wait. If your funds have not been credited after 30 minutes, please contact the official customer service for assistance.
1. Register a PokePay account
2. Recharge (click Import)
3. Click on Card --- Apply for a card (virtual or physical) - Complete KYC certification - Activate the card
Account registration or APP download: pokepay.cc (copy and paste into the browser to open) or search for 'PokePay' in the Apple and Google Play stores to download the App
1. The information you enter must be exactly the same as the uploaded documents, otherwise, KYC will not pass.
2. Please fill in your name consistently with the documents. Use your passport name, and usually, the name is filled in English.
3. It is recommended to use Google Chrome and enable camera permissions.
Generally, the refund time for Visa cards is as follows:
1. Normal merchant refunds
Typical time: 3-7 working days
Depending on when the merchant submits the refund application, it usually takes 1-3 days for the merchant to process, followed by Visa network and issuing bank processing for 2-4 days.
2. Large transactions (airlines, hotels, travel agencies, etc.)
Typical time: 7-14 working days
Due to the longer refund review process in these industries, it may take more time to process.
3. Online payment platforms (such as PayPal, Stripe) refunds
Typical time: 3-10 working days
Third-party payment platforms may add an additional 1-3 days of processing time.
4. Cross-border transaction refunds
Typical time: 7-30 working days
If currency conversion is involved, refunds may take longer, depending on the Visa settlement process and bank review time.
5. Dispute refunds (Chargeback, initiated by the cardholder)
Typical time: 30-90 days
This refers to the situation where a cardholder raises a dispute over a transaction and requests Visa to intervene in the investigation. It requires a longer time for investigation and processing.
The current daily limit is 100,000 HKD, with a minimum single transaction of 0.1 HKD.
PokeCard has no annual fee in the 0th year, please use it with confidence.
Due to multiple incorrect entries of the card CVV/expiry date, if your card has been locked, please contact the official customer service. After verifying that it is your own operation, we will unlock it for you.
If your physical card PIN code has been entered incorrectly multiple times, causing the card to be locked, please contact the official customer service. We need to verify it is your own operation before helping you unlock it.
Generally, it takes 10-30 working days, which varies depending on the actual country/region of receipt. In special circumstances, it may be extended. If you have any questions, please contact the official customer service.
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Please note that promoting and/or distributing our products and/or services outside Hong Kong may require relevant permits. The content of our website is only for Hong Kong residents living in Hong Kong.
If you are a resident living outside Hong Kong and do not wish to access our website, please close this page. If you still wish to access, please click "Continue", which means that you have read and understood the above content, and you are actively accessing this website. PokePay has not carried out any active promotion or solicitation.
